Help center · Updated October 2026

Integra Credit Customer Service: How to Get Help Fast

Q: How do I contact Integra Credit customer service?

Email support@integracreditapply.com. Support is available Monday–Friday 7am–9pm CT and Saturday 8am–5pm CT. Include your name and the email you applied with so your account can be located quickly.

One email address, clear hours, and a list of the things you can do yourself in your online account without waiting for a reply.

Email support

[email protected]Include the name and email on your application.

Mon–Fri7am – 9pm CT

Saturday8am – 5pm CT

SundayClosed

Mailing address

120 S. LaSalle St., Suite 1600
Chicago, IL 60603Deinde Financial, LLC d/b/a Integra Credit. For written notices and disputes.

Email support Do it yourself

Self-service

Most things don't need a ticket

Make or change a paymentAutopay, extra payments, bank-account updates Pay off earlyRequest a payoff amount — no penalty Application declined?Common reasons and what fixes them Mail offer & invitation codeWhere the code is and how to use it Fees & late chargesWhat applies in your state All 32 FAQsSearch every answer in one place

Before you write

Get a faster answer

1Use the email you applied with so your account is found on the first reply.

2State what you need in the subject line — "Payoff amount", "Update bank account", "Payment arrangement".

3Never send full card or online-banking passwords. Support will only ever ask for account and routing numbers.

4Write before the due date if a payment is at risk — the grace period is when arrangements are easiest.

Security

Integra Credit never asks for a fee or your password

Any message asking for a payment to "release" funds, a gift card, or your online-banking login is not from Integra Credit.

How to spot a scam FAQ

Common questions

Customer service — FAQ

How do I contact Integra Credit customer service?

Email [email protected]. Support is available Monday–Friday 7am–9pm CT and Saturday 8am–5pm CT. Include your name and the email you applied with so your account can be located quickly.

How do I check my application status?

Decisions are usually shown on screen within minutes of applying. If you were asked for a document, upload it through your account; the status updates once it is reviewed. If you haven't heard back within one business day, email support.

How do I update my bank account or contact details?

Through your online account, or by emailing support before your next due date. Updating in time prevents a returned debit and a late fee.

How do I request a payoff amount?

Email support or use your online account. The payoff figure is good through a stated date; because there is no prepayment penalty, paying it off early reduces the total interest.

I'm having trouble making a payment. What should I do?

Contact support before the due date. Each state has a 10–15 day grace period before a late fee, and adjusted arrangements may be available if you reach out early.

How do I file a complaint?

Email support first with the details. If it isn't resolved, Integra Credit responds publicly to complaints filed with the Better Business Bureau, and you can file with the Consumer Financial Protection Bureau.

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